Privacy policy

PRIVACY POLICY

QuickDeal operates this store and website, including information, content, functionality, tools, products and services, in order to provide you, the customer, with an adequate shopping experience (the "Services"). QuickDeal is supported by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal data when you visit, use, make a purchase or any other transaction through the Services, or when you communicate with us. In case of conflict between our Terms and Conditions and this Privacy Policy, the Privacy Policy prevails with regard to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understood what is described regarding the collection, use and disclosure of your information.

Personal data we collect or process

When we use the term "personal data", we refer to information that identifies or is reasonably connected to you or another identifiable person. Personal data does not include information collected anonymously or in anonymised form that cannot identify you or be linked to you. We may collect or process the following categories of personal data, including inferences drawn from such data, depending on your interaction with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including name, address, billing address, shipping address, phone number and email address.
  • Financial data including credit card, debit card and financial account numbers, card payment data, financial account data, transaction details, payment method, payment confirmation and other payment details.
  • Account data including username, password, security questions, preferences and settings.
  • Transaction data including items you view, add to cart, add to a wishlist or purchase, return, exchange or delete, and past transactions.
  • Communications with us including information you include in communications with us, for example if you send a dispute to customer support.
  • Device information including information about your device, browser or network connection, IP address and other unique identifiers.
  • Usage information including information about your interaction with the Services, and how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide us with your personal data.
  • Automatically through the Services, including via your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers, including when we engage them to implement certain technology and they collect or process your personal data on our behalf.
  • From our partners or third parties.

How we use your personal data

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

  • Providing, personalising and improving the Services. We use your personal data to provide the Services and enforce our contract with you; process your payments; fulfil your orders; remember your preferences and items of interest; send you account notifications; process purchases, returns, exchanges or other transactions; create, maintain and manage your account; arrange shipping; facilitate returns and exchanges; enable you to post reviews; and create a personalised shopping experience, such as product recommendations linked to your purchases.
  • Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send you marketing, advertising and promotional communications by email, text message or post, and to show you online ads for products and services within our Services or on other websites, including based on items you have previously purchased or added to your cart and other activity within the Services.
  • Security and fraud prevention. We use your personal data to authenticate your account; provide a secure checkout and shopping experience; detect, investigate or act against fraudulent, illegal, unsafe or harmful activity; and protect public safety and our services.
  • Communications with you. We use your personal data to provide customer support, respond to your enquiries, offer effective services and maintain our business relationship with you.
  • Legal reasons. We use your personal data in compliance with applicable law or in response to valid legal processes, including requests from authorities or government agencies; to investigate or participate in proceedings, potential or pending litigation, or other legal processes; and to enforce or investigate potential violations of our terms or policies.

How we disclose personal data

In certain circumstances we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties that perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, storage, fulfilment and shipping).
  • With business and marketing partners to provide you with services and marketing advertisements. We may use Shopify to offer personalised ads with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy policies.
  • When you request or authorise us to disclose certain information to third parties, for example to ship your products, or when you use social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy; in compliance with legal obligations (including responding to subpoenas, search warrants and similar requests); to enforce terms and conditions or policies; and to protect or defend the Services, our rights and those of our users or others.

Relationship with Shopify

The Services are supported by Shopify, which collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services will be transmitted to and shared with Shopify and third parties who may reside in countries different from your own. To help protect, grow and improve your experience, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store, as well as with other merchants and Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our store, other merchants and Shopify itself. In such circumstances, Shopify is the data controller responsible for processing your personal data, including responding to your requests to exercise your rights. For more information on how Shopify uses your personal data and the rights you may have, please refer to Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights relating to your data via the Shopify Privacy Portal.

Third-party websites and links

The Services may feature links to websites or other online platforms operated by third parties. If you open links to unaffiliated or uncontrolled sites, you may be subject to their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, nor for the accuracy, truthfulness or reliability of their content. Information you provide in public or semi-public contexts, including information shared on third-party social platforms, may be visible to other users of the Services and/or users of those third-party platforms without restriction. The inclusion of such links does not imply any endorsement by us of the content of those platforms or their owners or operators.

Children's data

The Services are not suitable for use by minors and we do not knowingly collect personal data from children below the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with their personal data, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as those terms are defined in applicable law) of personal data of individuals under 16 years of age.

Data security and retention

Please note that no security measure is perfect or impenetrable and we cannot guarantee "absolute security". Information you transmit to us may also not be secure in transit. We recommend using only secure channels to communicate confidential or sensitive information to us.

The retention period for personal data depends on several factors, such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other agreements and policies.

Your rights and choices

Depending on where you reside, you may have one or more of the following rights regarding your personal data. However, these rights are not absolute and may apply only in certain circumstances; we may decline your request to the extent permitted by law.

  • Right of access/knowledge. You may have the right to request access to the personal data we hold about you.
  • Right to erasure. You may have the right to request deletion of your personal data.
  • Right to rectification. You may have the right to request correction of your personal data.
  • Right to portability. You may have the right to receive a copy of your personal data and to ask us to transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing communication preferences. We may send you promotional emails and you may opt out at any time using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or orders.

If you reside in the UK or European Economic Area, and subject to local law restrictions and limits, you may also exercise the following rights:

  • Objection to and restriction of processing: You may have the right to ask us to stop or limit the processing of your personal data for certain purposes.
  • Withdrawal of consent: Where your consent is required to process your personal data, you have the right to withdraw it. Withdrawal of consent does not affect the lawfulness of processing based on your consent prior to withdrawal.

You may exercise any of these rights where indicated within the Services or by contacting us using the details below. For more information on how Shopify uses your personal data and your rights, including those relating to data processed by Shopify itself, please visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising these rights. We may need to verify your identity before processing your requests, to the extent permitted by applicable law. In accordance with applicable law, you may designate an authorised agent to make requests on your behalf. Before accepting a request from an agent, we will require proof of authorisation from you and may ask you to verify your identity directly. We will respond to your request within the timeframes required by applicable law.

Complaints

If you have complaints about how we process your personal data, contact us using the details below. Depending on where you reside, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority. For the EEA, a list of data protection supervisory authorities can be found here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you reside.

Where personal data is transferred outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authorities, unless the transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise any of your rights, please call +39 338 233 6908 or send an email to info@quickdeal.it. For the purposes of applicable data protection law, we are the data controller of your personal data.

QuickDeal — Via Bligny 20, 21100 Varese (VA), Italy VAT number: IT03931760122...